Using the massager is very simple and remember, absolutely no grip is needed. Head to the Ki Massager Details page here (https://awakenki1.wixsite.com/awaken-ki/terms-conditions)to see the 1-2-3 steps guide and useful tips.

The material for the massager offered in colors was especially chosen for sturdiness, durability, lightness, and to endure any weather. They are created from a special plastic, engineered for strength for years of use.

Yes and no. Tennis balls are wonderful for a deep roll along your back. However, they are not accurate enough for pressure points or working out specific knots. Also, they can be very unsteady, as they have no grip at all, and do not allow your hand to relax. if you only are looking for very general work for mostly down your back, a tennis ball is great. Add the Ki Massager and you'll have all your needs covered!

All parcels are hand assembled and shipped with usps. Packing takes about 3-6 days from when your order is placed and arrives in 5-7 business days. We ask for patience for every order to be packaged and send with care. If it has been over 14 days without receiving you item. Please contact us here.

At this time we do not accept returns or exchanges.